Dove InnerCity Notary Wear Clothing Return or Refund Policy

At Dove InnerCity Notary Wear, we are committed to providing you with high-quality notary wear and exceptional customer service. We understand that sometimes returns and refunds are necessary, and we aim to make this process as easy and transparent as possible. Please review this policy carefully before making a purchase.

Shipping Policy & Delivery Information

Estimated Delivery Time:

After an order is placed, customers will receive an estimated delivery timeframe. Standard delivery typically ranges between 5–10 business days, depending on product availability and shipping location. Please note that delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Costs:

Shipping costs are calculated at checkout based on your location and selected shipping method. These costs will be clearly displayed before you complete your purchase.

Order Processing Time:

Orders are typically processed within 2–3 business days before shipment.

Eligibility for Returns and Refunds

To be eligible for a return or refund, the following conditions must be met:

Damaged or Defective ItemsIf you receive damaged or defective notary wear, please contact us within 3 days of receiving your order. We will arrange for a replacement or a refund.

Incorrect Items

If you receive items that do not match your order, please notify us within 3 days of receiving your order. We will send the correct item(s) or issue a refund.

Unworn and Unused Items

For all returns, item(s) must be in their original, unworn, and unused condition, with all tags and packaging intact. Returns for reasons other than damage, defects, or incorrect items are accepted within 30 days of purchase. Customer is responsible for return shipping fees.

Non-Eligible Items for Returns and Refunds

• Customized or Personalized Items:
  Items that have been customized or personalized are non-refundable and non-returnable unless they arrive damaged or defective.

Return Process

To initiate a return, please follow these steps:

1. Contact Us

Email DICNWear@gmail.com with your order number, item details, and reason for return.

2. Return Authorization

Our support team will provide a return authorization number and instructions.

3. Packaging

Items must be securely packaged in original packaging with all tags attached.

4. Shipping

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect. We recommend using a trackable shipping method.

Refund Process

Once your return is received and inspected, and approved, your refund will be processed. Please allow 10 business days for the refund to reflect in your original payment method.  Shipping fees are non-refundable.

Contact Information

For any questions or concerns, please contact:
📧 DICNWear@gmail.com

Policy Updates

We reserve the right to update or modify this policy at any time. Please review this page periodically for the latest information.

Thank you for choosing Dove InnerCity Notary Wear. We appreciate your business and are committed to serving you with excellence.